Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Delivery Times

• Germany: 5-11 business days
• European Union: 5–11 business days
• International: 5–11 business days

Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

• Germany: Free Shipping
• EU: Free Shipping
• International: €5.99 (free shipping on orders over €59.99)

Shipment Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package via the carrier's website.

Customs & Import Duties For international orders outside the EU, customs fees and import duties may apply. These charges are the responsibility of the recipient and are not included in our shipping costs.

Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at showero.customer@gmail.com.